Blue Ridge Group LLC ("Blue Ridge Group," "BRG," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to www.brgvc.com and to communications you have with us, including text messages.
Information We Collect
We collect information you provide directly to us when you submit an inquiry form, contact us by email or phone, or communicate with us by text message. This may include:
- Name and contact details, including email address and phone number
- Property location and the number of units you are inquiring about
- The content of messages you send us through the website form, email, or SMS
We may also automatically collect limited technical information when you visit the website, such as your browser type, device type, and pages viewed, through standard web hosting logs and analytics.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide property management information and services
- Send you text messages and other communications you have requested or consented to receive
- Communicate with you about your account, property, or pending inquiry
- Maintain records of our business relationship and meet legal and regulatory obligations
- Improve our website and services
SMS / Text Messaging
If you provide your phone number and opt in, we may send you text messages related to your inquiry, your property, or our services, including marketing messages where permitted. Your participation is voluntary.
- Message and data rates may apply.
- Message frequency varies.
- Reply STOP at any time to opt out of further messages. Reply HELP for help.
- Consent to receive text messages is not a condition of purchasing any goods or services.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties except as needed to deliver the messaging service itself (for example, our messaging platform provider).
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business and website, such as our messaging platform, hosting provider, and property management software, bound by confidentiality obligations
- Our licensed Broker of Record and authorized real estate professionals where required to perform services you have requested
- Legal and regulatory authorities where required by law, or to protect our rights, property, or safety
Data Retention
We retain personal information for as long as needed to provide our services, maintain our business records, and comply with legal obligations. You may request deletion of your information as described below, subject to records we are required to keep.
Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may request access to, correction of, or deletion of your personal information by contacting us at contact-us@brgvc.com.
- You may unsubscribe from email communications using the unsubscribe option in those messages or by contacting us.
Data Security
We use reasonable administrative and technical measures to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or your information, contact:
Blue Ridge Group LLC
Email: contact-us@brgvc.com
Phone: 484.883.6595